Frequently Asked Questions (FAQ) for Sol: Sun Clock

Below is a list of questions we’ve been asked about Sol: Sun Clock and their answers.

1. I’m not hearing the alarms. What gives?

Make sure you’re running the latest version of the app, then check the following:

  1. the mute switch is not on.
  2. your device’s volume is turned up loud enough to hear.
  3. you have allowed the app to send you notifications (Settings> Notification Center> Include > SOL — make sure it’s set to receive Sounds and Alerts).
  4. your phone is not set to “Do Not Disturb” mode during the hour of the scheduled notification. (I have a sunrise alarm that never goes off in the summer because I have my Do Not Disturb hours set from 11pm to 8am.)

2. If I have the mute switch set on my iDevice, I can’t hear the alarms. Why is this? Other alarm apps sound no matter what setting I have.

Technically, those other “alarm” apps are using the media playback protocol which Apple has defined as inappropriate for alarms. These apps could get pulled from the App Store for violating Apple’s own policies. Those apps are constantly eating up your battery life to work. It’s a hack to do that, and we chose to preserve your battery life and respect Apple’s guidelines in this case.

Sol: Sun Clock uses Apple’s Notifications system, which has to respect the volume of the device and the mute switch. Apple does not give developers a way to make alarms that work the way their own built-in alarms work. Hopefully they will at some point, and when they do, we’ll put that in the app as an option.

I’m fairly certain that the majority of our users like the fact that SOL respects the mute switch and volume switch. I have daily reminders set for my general usage, but don’t want them going off if I have my mute switch on at a meeting or a movie.

3. Does using the location-based alarm drain the battery?

You can set an alarm to a static location without fear of extra battery drain. Only if you select “Travel Mode” for an alarm will the app need to poll your location behind the scenes in order to properly reschedule the alarm.

We’ve gone to extra lengths to make SOL battery-efficient. Even before polling, the app takes care to set a minimum distance it’s concerned about—a change in longitude or latitude that would result in the alarm needing to be rescheduled by more than one minute or more. Moving about your own city is generally not going to cause this to be retriggered, and thus Sol: Sun Clock would not be launched in the background to reschedule.

It’s also useful to note that having more than one alarm with travel mode set will not increase the battery use over just having one alarm with travel mode set.

In iOS7, Apple introduced a feature called “Favorite Locations” that you may wish to turn off for privacy reasons, and to preserve battery life.

4. SOL’s display refers to “automatic location” and “travel mode”. What do these mean? Do I need to have them on to use the app?

These terms mean that the app is optionally set to use Apple’s built-in Location Services, which includes WiFi router positioning, cell tower triangulation, and satellite-based GPS. More information about the technology is available on Apple’s site.

Location Services is optional, but highly recommended: otherwise you will have to set your location on a map every time you change location to get the correct data. If you never travel anywhere within about 30 miles, though, this might make sense for you.

If you want the alarms to continue to work as you travel (“travel mode”), you will need to have Location Services on in the background so that the app can reschedule alarms based on your latitude and longitude. But you can always set each alarm to a specific location on the map as well—just remember to edit them when you change your location!

5. Does Sol support “dark mode”?

Yes, but you probably will only see differences in the menus on the Settings and Alarm screens. The main screen is pretty dark already.

Dark Mode vs Light Mode

Note: Dark mode is a device-wide setting, not something you set inside the app. To turn dark mode on or off on your iOS device, see this article.

6. Do you have plans to make this app for Android?

Not at the present moment, but anything can happen. We wrote this app specifically for the iPhone (and later adapted to the iPad), because we are Apple users and developers. The app has had some success in the App Store where users are generally happy to pay for quality apps, but our concern is that there might not be enough paying users in the Android world out there to justify the cost of development for a “niche” app like this. Stay tuned, however — this might change as the iOS version of the app continues to gain popularity and users!

7. I have a feature request. Will you make it?

We love to hear from our users, and the best way to contact us is through the “contact us” link inside the app on the Extras page (tap the “gears” icon in corner of main screen). If your request is for us to add the moon, we’re already working on it as a one-time in-app purchase.

47 Responses to Frequently Asked Questions (FAQ) for Sol: Sun Clock

  1. Steiner says:

    Is it possible to change language

  2. alec says:

    Sol hasn’t yet been localized into other languages. However, the controls/displays for date and time should display in your local time format with your language setting for month names. Which language are you looking for?

  3. Fonda says:

    How do I find the optimal fishing hours for my location?

  4. Stacy Foushee says:

    Trying to find solar times for hunting n fishing

  5. alec says:

    Daily fishing times are best twice a day — before sunrise and after sunset. These periods are called “Civil Twilight” in the app.

  6. Tim says:

    In the Glossary of the App, it states:

    “During midnight sun, solar midnight, sunrise and sunset are all at the same moment.” How can sunrise and sunset be at the same moment … or for that matter, how can any of these be at the “same moment?”

    Thanks in advance!

  7. wammaii says:

    It would be good to be able to load in your own alarm sounds, something more gentle.

  8. While I appreciate the GUI (Graphical User Interface), my use of this app on my 64GB iPhone 5s is almost entirely related to my Biblical faith in God, and my related desires to know the times of sunrise, sunset & lunar activity for various global positions.

    That being said, a simple list option, that details the precise solar & lunar times for any geographic location, would be an invaluable improvement.

  9. alec says:

    Tim: During midnight sun (above the Arctic Circle near the summer solstice in the Northern hemisphere), the sun never actually goes below the horizon. If you are there, you would see the sun dip slightly, then come back up. Solar midnight is the point when the sun is at its lowest, and at any time of year is the same time that the previous solar day ends and the new one begins; however in this case there is neither night nor twilight between the solar midnight and the day; technically there is neither sunrise nor sunset but for the purposes of calculating the day length they are the same as solar midnight.

  10. alec says:

    wammaii: We plan to offer more sound packs in future updates as an in-app purchase.

  11. alec says:

    Rodney Musselman: have you checked out the Chart and Summary pages? I think they might have the information you are looking for. Chart

  12. Anthony says:

    I know this is ‘sol’ … but I’d dearly love to have the 3 basic bits of lunar information presented in the same interface. Moon Rise, Moon Set and Moon Phase. Perhaps enabled via an option for those that only want to know about the sun.

  13. Dale says:

    I understand that this app uses the equation of time to do its prediction calc. It would be nice if it would show when the latest sunset, earliest sunrise, etc. would occur.

    Thanks for the app.

  14. Jesse says:

    Can you please add a toggle setting to make the alarms perform like the builtin Apple alarms. I always have my mute switch on and then I don’t wake up to the alarms.

  15. alec says:

    Jesse, we’d love to do this and it is something several people have asked for in the past. Unfortunately, it’s not something that Apple allows developers to do. Please see question #2, above for more info.

  16. Eli says:

    Do you provide solstice and equinox times, or just the dates?

  17. alec says:

    Yes, Solstice and Equinox times are accessible in several places in the app.

  18. Mike bell says:

    Is there a way to make the click the main iPhone clock (ie, when you unlock the phone, Sol clock shows as the background)?

  19. Mike bell says:

    Should have said “make the clock the main iPhone clock”, not click. I’m sorry for my lazy typing skills.

  20. alec says:

    Mike, not that I am aware of, but I’m looking into making a widget for Sol for the Notifications screen, and the Apple Watch.

  21. Helmer says:

    When I first started to use this app, in iOS 5.1.1, the alarm would sound, once. Then, if set on “continuous”, they would sound again, each minute, until you actually acknowledged them.
    Since upgrading to iOS 7.1.2, and now, 8.3, the alarm still goes off, just once. However, if set on continuous, it repeats, immediately, over and over, until cancelled. In no case, does the alarm repeat, after a minute, or more. Is there any way to restore the earlier behavior?
    I’m not sure, if any app updates have occurred, along the way. I’m currently running the latest version, as far as I can tell. I think the app said it was v3.1.2?

  22. Emily says:

    Do you have any plans to make an Android version of Sol? (Sorry if this is already addressed elsewhere, I couldn’t find anything!)


  23. Mark says:

    Absolutely love this app and use it literally every day. Would you please consider making a version for Apple Watch?

  24. admin says:

    Yes, absolutely! I just need an Apple Watch to test on…. you got a spare one I can use?

  25. Fernando Villarreal says:

    I love this app. I use it to watch sunsets, twilight periods, and star gazing to name a few. It would be nice if you include a solar mean time clock, and solar apparent time clock. Lunar phases and elevation and azimuth would also be very useful

  26. Ulysses says:

    Love your app and happily paid the full $3.99 for it. Any plans to update for the iPhone 6s screen size?

  27. Mike Homner says:

    Are every going port this app over to android? I would gladly pay for it

  28. Mike Homner says:

    Are you ever going port this app over to android? I would gladly pay for it.

    Sorry for the repeat, auto correct and typing my phone I hate…

  29. Ronald Swager says:

    Sign me up for the Android Version

  30. Pingback: Sol: Sun Clock update in the works | Juggleware Dev Blog

  31. Kathy Henderson says:

    Really love your app. I do know that this is primarily related to the sun and I greatly appreciate the information that you are providing for the moon. Could there be an option to show the phase of the moon? Thank you

  32. Andrew says:

    Android user that pays for quality apps here…

  33. Pretty please develop this for android. There is nothing even close to this functional sooar clock on android.
    I just changed to android after 7 plus years on iphone. I use your app for a biblical watch.

  34. Mark says:

    I see there have been several requests for an android version of this app and I would like to add my voice to the emerging cacophony of requests. Of all the apps out there this is the only one I’ve seen with this level of detail built into the app and I need this in my life! Please? I would happily pay for an app like this.

  35. Mica says:

    I have an iPhone 6, even with the volume all the way up the alarm is still really soft.

    Any way to fix this?

  36. Hey I paid for Sundroid android app and can’t get it anymore. totally willing to pay for yours!!

  37. Lainey Odette says:

    Could you document the proper steps to turn off the alarm? Sometimes I can turn it off first try, sometimes it takes several tries and I can’t figure out what it wants me to do to tell it to stop. I’d like to see the steps the designer had in mind. Also, considering I’ve indicated it takes “steps” to turn it off, it would be nice if it was a one-click thing vs multiple steps, if possible. Thank you! Love the app. I have several alarms throughout the day so I can maximize the sun!

  38. Ian MacKenzie says:

    I have tried bookmarking locations. I tap on the + and nothing happens. What are the instructions for bookmarking locations so that you can return to them. Thank you for your help!

  39. iphone_refugee says:

    100% would pay for sol on android. it’s really the only app that i miss since i moved from iphone to android

  40. Robert Probst says:

    Is there a way to remove a bookmark?

  41. admin says:

    Are you using the persistent alarm feature? The alert should launch the app when you click the OK dialog. Once the app finishes launching, the alarm should be deleted and you should not get any more alarms for that setting until the next day.

  42. admin says:

    To save a bookmark from the map page:

    1. Find the location you want to save, then tap the bookmark icon in the search bar
    2. The bookmark list will open. Hit the plus (+) button to add the current location to the list. The list will close.

    To go to a bookmark from the map page:

    • Tap the bookmark icon and select the bookmark from the list
  43. admin says:

    Yes! Simply swipe to the left on the bookmark you want to delete.

  44. Ramon L Negron says:

    How do I set Dark Mode on the iPhone and iPad. I have looked all over the App but I can’t find where!!!

  45. admin says:

    I’ve updated the FAQ to explain better. See #5 above.

  46. Blewbary says:

    I’m having trouble with Sol keeping my settings and alarms when I don’t open the app for a few days. I updated it for iOS 15 and even deleted and re-installed it, but the problem persists.

  47. admin says:

    Thanks for getting in touch. We have heard this from other users and the bugfix version 5.1.1 is in the App Store now (or in the next few hours depending on your region).

    In the future, the best way to contact us is through the Feedback button inside the app. You can reach that using the Settings (gear button) menu.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.